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Forgetting your password can be frustrating—especially when it prevents access to your crypto tax reports and portfolio tracking tools. If you use Koinly to manage cryptocurrency transactions and generate tax documents, regaining account access quickly and securely is important. Fortunately, Koinly provides a straightforward password reset process designed to protect your data while restoring access.
This comprehensive guide explains how to reset your Koinly login password, troubleshoot common issues, and strengthen your account security afterward.
Koinly accounts often contain:
Because this data is sensitive, the password reset process includes identity verification steps to prevent unauthorized access. Always follow official procedures to avoid phishing scams.
If you cannot remember your password, follow these steps carefully.
Open your browser and manually type the official Koinly website address into the address bar.
Before proceeding:
Avoid clicking reset links from suspicious emails or advertisements.
On the homepage, click the Log In button. This will take you to the secure sign-in page.
Under the password field, click the Forgot Password? link. This opens the password recovery page.
Type the email address associated with your Koinly account.
Make sure:
If the email isn’t recognized, verify which address you used during registration.
Koinly will send a password reset link to your registered email address.
If you don’t see the email:
Only click the reset link if you requested it yourself.
Click the reset link and follow the prompts to set a new password.
A password manager can help generate and store secure passwords safely.
Return to the login page and enter:
If login is successful, you’ll regain full access to your Koinly dashboard.
If no reset email arrives:
If the issue persists, contact Koinly support directly through their official website.
Sometimes users encounter complications during recovery.
Password reset links often expire after a certain time.
Solution: Request a new reset link and use it promptly.
This usually means the email address entered is not associated with an account.
Solution: Try alternative email addresses you may have used.
Occasionally browser extensions or outdated browsers interfere with reset pages.
Solution:
Once you regain access, take extra steps to protect your account.
If available, enable two-factor authentication immediately.
2FA adds an extra security layer requiring a time-sensitive code in addition to your password.
Benefits of 2FA:
Since Koinly connects to exchanges via API keys:
Never grant withdrawal permissions to API keys linked to portfolio trackers.
Since password resets rely on email access:
Protecting your email account protects your Koinly account.
Cybercriminals sometimes impersonate crypto platforms.
Be cautious of:
Koinly will never ask for your password directly via email.
Always initiate password resets from the official website.
Reach out to support if:
Provide accurate details when submitting a support request to speed up resolution.
To avoid future login issues:
Maintaining strong digital hygiene minimizes the likelihood of account lockouts.
Resetting your Koinly login password is a simple process when done through official channels. By carefully verifying the website, following the secure reset steps, and creating a strong new password, you can quickly regain access to your crypto tax data and portfolio reports.
After resetting your password, strengthen your security by enabling two-factor authentication and protecting your email account. With responsible security habits, you can continue using Koinly confidently while keeping your financial information safe.